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Have new tipping rules made you better off?

Changes to tipping laws may not be making much difference to some restaurant workers, Newsbeat has found.

Last month a loophole was closed that means tips now go directly to workers, rather than - as many employers used to do – using them to top up a low hourly rate to the minimum wage.

However, some restaurant chains have started to charge workers an 8-10% fee for processing credit card tips.

There are claims this is unfair, but employers say they are only covering the costs of processing the payment and they don’t make any profit from it.

Read about workers' experiences of tipping

Published: Thursday, 5 November, 2009, 10:14 GMT 10:14 UK

All comments as they come in

Added: Monday, 9 November, 2009, 13:34 GMT 13:34 UK

Tips should go to the waiting staff. Its been a simple tradition for years that we are rewarding the member of staff who served us for their extra effort, good looks and friendliness.

I worked as a cook and we always were paid higher than the waiting staff and rarely had any contact with the customers. Similarly the manager often spent 90% of his day in their office scratching their butts.

Mr James T Haddock, Rockall Island (Scotland), United Kingdom

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Added: Monday, 9 November, 2009, 13:30 GMT 13:30 UK

I think tipping along with commission boosting jobs are really bad.

A friend of mine works on a commission only basis which is great if he has a good week but he can't get a mortgage or loan because its not a fixed income.

Decent pay should be given to these poor workers who don't know whats coming in week by week and if they get tips then thats a nice bonus for them - especially at this time of year.

chezzaj, Peterborough

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Added: Sunday, 8 November, 2009, 13:02 GMT 13:02 UK

So tell me when was the last time you saw someone being hit over the head and dragged into a place and to be forced to work as a waiter ? If you dont like the pay and conditions may i suggest you get yourself a new job ? i dont get a tip doing my job so why is it people in food places expect some more ? yes they should get the minimum wage as that is a legal requirement but dont moan about low wages . . . get a different job or go get me my food and give me a smile

Tim Lamb, Leeds

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Added: Saturday, 7 November, 2009, 20:46 GMT 20:46 UK

We have certainly benefited from the minimum wage increase. Before, my credit card tips were used to top up the 4.50 i was paid per hour, which was utterly disappointing, but obviously there was nothing i could do about it. I do not understand, though, why we need to pay the administration fee. which entails basically putting the information through in the system.We work hard enough to deserve and keep the 100%of our tips, as our customers ultimately desire.

Cristina, cambridge

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Added: Friday, 6 November, 2009, 04:05 GMT 04:05 UK

Have new tipping rules made you better off? [Simple answer NO]

=Dennis Junior=

[dennisjunior1]

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Added: Thursday, 5 November, 2009, 23:23 GMT 23:23 UK

A famous resturant chain take 45% of tips and it is divided between kitchen staff, but the manager and head chef take a fixed amount of tips every week to make up their salery. why should waiters have to make up their salery when we get paid £5.05 an hour????!

mark

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Added: Thursday, 5 November, 2009, 21:30 GMT 21:30 UK

This big companies, create employment and since the last raise they are pressured as the profits are less due to more expenses... and that could mean loss of jobs.We worry about a £5 charge per week average. I think the goverment would be better off on making sure waiters and waitresses declare their tips and pay tax on them as we all do (£60 pw avrg??)... poor waiters only making £40 to £80 per night on tips plus their mnw. Unite change the focus and help the goverment to make sure tax is paid

izzy p, london

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Added: Thursday, 5 November, 2009, 15:06 GMT 15:06 UK

I have just read my own comments Sorry i should have also said no way should Tips go to make up NMW these should go to all staff split fairly

john james

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Added: Thursday, 5 November, 2009, 14:53 GMT 14:53 UK

20% To the goverment i think you forget all income is taxable no matter ware it comes from

j j

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Added: Thursday, 5 November, 2009, 14:34 GMT 14:34 UK

I work for the individual restaurant company and since the national minimum wage has changed, we were informed that the company was going to charge us a fix fee on % on our tips for an admin charge.
the told us they were charging the 12% every week but this amount is actually more then that, it's about 27%..!!!
so me and my collegs are loosing money only since everything changed. can u imagine that? they are covering the NMW cost stealing our tips.. I dont think is right!!

a Guy, Nottingham

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Added: Thursday, 5 November, 2009, 13:02 GMT 13:02 UK

As a small honest comapny, the bigger chain restuarants are giving us a bad name, our staff get paid minimum wage, and the tips really increase how much they earn. However, we have to use the tronc system, where we have to give the goverment 20% of tips recieved, after that all tips are split fairly. Very unfair!!

Imogen, Bromley

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Added: Thursday, 5 November, 2009, 12:13 GMT 12:13 UK

Why should i feel under pressure to tip any where.taxi/hairdresser/restauant.Some places are owned by the person serving you so they must have worked out there prices/wages including profit.By using them i am already paying there wages.nobody tips me.I dont like to say this if you not happy with what you get paid.Get a nother job No i am not high paid working for local goverment

john james

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Added: Thursday, 5 November, 2009, 10:53 GMT 10:53 UK

I don't think a £2 odd tip will break the bank, but I do feel that it is a good thing for people not to feel pressured into leaving a tip.

I always leave a tip at a restuarant, taxi driver etc, thats just me and I can afford to.

I think it is great that employers are no longer allowed to use tips to top up pay as the employee is on a low enough wage as it is, and could do with the extra money.

Unfortunately I don't think this law will stop all employers carrying on using the tips.

Amy L, Bridgend

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Rejected comments:
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